I’m having some trouble with the ‘open’ wikis that I established for the Tulane b-school in the wake of Katrina. They’ve been discovered by spammers and trolls. It’s kind of depressing that anywhere that someone can cause trouble or direct-market on the internet, they will. I’ve added a few hurdles to modifying the wikis and alterted the legitimate users, but I think at some point I may just have to password-protect the whole thing. I am Jack’s exasperation.
You might be interested in this speech. It gives a pretty good overview of why groups tend to be self-destructive and what you should focus on to help people not be their own enemies.